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Field Technician - Xerox Authorized Agency

Digital Business Systems is one of Canada’s largest Xerox agencies, providing document solutions to both Ottawa and the GTA. We build on the Xerox proven track record of offering excellent service in today’s high-tech, fast-changing business environment. Under the exclusive Xerox Agent Program we provide local account management, managed print services, local service by Xerox trained professionals, and in-house financing.Digital Business Systems is fully certified and dedicated to addressing the unique challenges of our customers. Our mandate is to focus on small to medium-sized companies, with the goal of offering equipment, leasing and supplies solutions to our customers at competitive prices.


Job Description:

The Field Technician will be responsible for performing installation of Xerox multifunction printers and copiers. You will be responsible for troubleshooting and problem solving hardware and software issues. Working in Active Directory environments installing both drivers and software applications. Perform configuration of Network devices.


  • High School and/or technical school graduate or equivalent experience.
  • Candidates should be working toward (or already possess) an A+ Certification / Network+ Certification / MCP / MCSA / MCSE or Certifications in Xerox, HP, or Lexmark.
  • Experience with setting up network devices.
  • Some knowledge of computers and electronics, computer/digital technology or related fields is a plus.
  • Scope of model knowledge: B&W/Color printers.
  • Familiar with scanning, OCR, document management
  • High degree of initiative.
  • Exceptionally skilled in organization, attention to detail and effective prioritization of duties.
  • Ability to work independently and as part of a team.
  • Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations.
  • Must have valid driver’s license

Remuneration: Salary commensurate with experience, Company Car & Phone provided


For more information about working for a Xerox Authorized Agent at:

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